If you intend leaving before the busy breakfast period (before 9:30am) please pay the evening before departure at the latest.
No reduction or refund can be given for booked meals not taken, temporary absence during the booked period of stay or curtailment of the holiday.
Bedrooms will normally be available from 2:30pm on the day of arrival.
If you wish to arrive earlier than 2:30pm, you must arrange this with us prior to arrival.
Rooms should be vacated by 10:30am on the day of departure.
We are a 100% non-smoking establishment. For the comfort of all our guests smoking is not allowed in any part of the establishment including the bathrooms, toilets, and garden.
The non-smoking policy includes not smoking near to, nor leaning out of, a bedroom window.
We reserve the right to terminate the booking contract of any guest that continues to disregard the policy as described above and the guest/s will be asked to leave the premises.
It is against the law to smoke in public enclosed spaces. We do not provide designated smoking areas as we are a 100% non-smoking establishment.
Prices are in pounds sterling.
Currently our prices are not subject to VAT.
Prices may be cheaper when booked direct with Amber House. Where Amber House features on third party sites, prices may vary (including using the secure booking powerd by Eviivo accessed by clicking on the 'Book Online' button).
Special offers may be available to those who book direct with us by
telephone or email.
In the event of negligence on the part of Amber House which gives rise to loss of or damage to property belonging to a guest, then our limit of liability will be limited to £50 per item for each item damaged and subject to a total of £100 per guest.
No liability is accepted for any consequential loss which arises form loss or damage to property of any guest.
Amber House does not accept responsibility for loss or damage to motor vehicles or other vehicles of any kind, nor theft from those vehicles, whilst parked in our car-park.
A guest who causes any damage to the furnishings, equipment, fabric or property of Amber House or allows any child or animal that accompanies them to cause damage to the furnishings, equipment, propery or fabric of Amber House shall compensate us for any loss so incurred.
If a guest has any complaint concerning the services provided by us or the accommodation, then the guest should inform us as soon as reasonably possible before the end of the holiday.
Once a booking is confirmed you are responsible for the total cost of the holiday. If you cancel, we would do our best to re-let your room/s but if we are unable to re-let the room/s you will remain liable for the cost of any nights your room/s remain un-let. Full details can be found under 'Cancellation Policy'.