HOW TO BOOK
1 MAKING RESERVATIONS
1.1 Availability
Check
availability for your chosen room/s by telephone or e-mail or through
online booking accessed on Our website. Some Special
Offers only available when booked by telephone with Amber house.
Half-board only available when booked by telephone Amber House.
1.2
Amount of
Deposit and Payment
1.2.1 Booking
On-Line
If using
the third party ONLINE
BOOKING service accessed through the ONLINE
BOOKING
button on Our website or through distributor sites with whom Eviivo
On-line Reservations have an agreement, eg last minute.com, a deposit will be taken by Eviivo for this
service. The actual amount will appear on your confirmation from them.
1.2.2 Booking Direct
Bookings of
two nights must be paid for in full at the time of booking.
If You make
a booking within 72 hours of check-in,
then the full amount is due at the
time of reservation whether You book by telephone or by email.
Upon
acceptance of a booking of more than two nights and with more than 72
hours notice, Amber House shall require a DEPOSIT
as follows:
£35
per adult per week or part of a week.
£35
per child per week or part of a week if a child has own room
£35
per child if holiday is of a week or more duration and child is sharing
with 2 adults.
For the
Christmas package a 25% deposit is
required.
If paying
by credit or debit card
please telephone with details and the cost of the deposit will be
charged to your card. The balance is due at the time of the holiday
– usually at check out. You will receive an account statement by
email or if you do not have email you will receive a letter of
confirmation including payment details and
balance.
If paying
the deposit by cheque please make
cheques payable to
1.3 Booking by e-mail
Book your
room by e-mail and send a cheque by post. Your
booking will be held until the cheque is received by post. Receipt will
be notified by email and Your booking details confirmed.
1.4 Booking
by telephone
Your
booking will be taken by phone. If paying by credit or debit card,
details will be taken by phone and confirmation acknowledged by email
or letter. Alternatively, You can book by
phone and send a cheque. The room will be held provisionally until Your
deposit by cheque is received by post. Receipt of cheque will be
acknowledged by email or letter.
1.5 Acceptance of a booking
Acceptance
of a booking, whether in writing, by email or verbally, followed by the
payment of a deposit creates a legally binding contract.
In
the event of a cancellation or non-arrival by a Guest, the Guest shall
pay to Amber House the amount due under Paragraph 9 of Terms and
Conditions